How Can We Help You?
Find answers to common questions or reach out to our dedicated support team. We're here to ensure your Slip-Scan experience is seamless.
Frequently Asked Questions
Quick answers to questions you may have
1How do I connect Slip-Scan to Xero or Sage?
Connecting your accounting software is quick and secure. Follow these steps:
- Navigate to the Settings menu in the app
- Select Integrations
- Choose either Xero or Sage
- Log in with your accounting software credentials
- Authorize Slip-Scan to access your account
2How do I generate reports?
Slip-Scan offers powerful reporting capabilities. Simply navigate to the Reporting tab, select your date range (last 30 days, custom range, etc.), and choose your format (PDF, CSV, or Excel). You can then share or export the report instantly.
3What can the AI chat integration do?
Our AI Chat assistant is your personal finance helper. You can ask it natural language questions like "How much did I spend on fuel last month?" or "Show me all Woolworths transactions". It can analyze spending patterns, find specific transactions, and help auto-categorize expenses.
4Is my financial data safe?
Absolutely. Your data security is our top priority. We use End-to-End Encryption for all data in transit and at rest. Additionally, we implement Row Level Security (RLS), meaning only you can access your financial information—even our internal team cannot see your data.
5Can I share my scans?
Yes! Open any expense detail screen, tap the Share icon, and choose to export as PDF or JPEG. You can send it via Email, WhatsApp, or any other sharing app on your device.
6How does Team Management work?
Team Management allows Admins to invite members, review their submissions in an "Approval Queue," and sync approved expenses to accounting software. Team members can snap and submit expenses instantly, tracking the status of their reimbursements in real-time.
Still Need Help?
Submit a support request and our team will get back to you within 24 hours.